Patient Reviews
Patient Feedback
The GI professionals at San Antonio Gastroenterology Associates are dedicated to providing compassionate care to all of our patients. By utilizing new and innovative technologies and advanced treatment approaches, we are proud to be one of the largest gastroenterology groups in the San Antonio, TX area. We take the time to make sure our patients feel heard and that their treatment plans are created with their needs in mind. You don't have to take our word for it — please take some time to browse through reviews left by past and present patients.
"Dr. Ramirez was fast to respond to my needs and concerns."
"Very professional! Very fast ! Very friendly"
"Dr. Flores has treated me from the onset of colitis. He's been open about every step of my treatment and provided alternatives for current and future issues. All that, plus he a good guy!"
"Excellent Provider very understanding and caring about your medical problem"
"Everyone was professional, courteous and friendly. I was totally at ease the entire appointment. What a great organized office!"
"Professional every step of the way. Good people. I'd recommend them to friends and family."
"I dealt with Travis Holloway to have my d gallbladder removed. I had other issues he was concerned with. He ordered a lot of tests including lab work. The day of surgery even more blood work. His demeanor was very pleasant and he asked a lot of questions. Thoroughly pleased with entire process."
"My visit to SAGA was excellent. The PA explained everything I needed to know very clearly about my condition which is colitis. I would certainly recommend SAGA to family and friends."
"All the staff is extremely patient and supportive. It was my first time at clinic and will recommend family and friends to go there when they need to. They follow up with you after going home and that’s caring of them."
"Excellent"
"(Translated by Google) very good doctor (Original) Muy buen Doctor"
"Patient focus was evident from booking the appointment to screening, seeing the provider, and the efficiency of obtaining a diagnostic imaging appointment and diagnostic upper GI examination. Well done, thank you!"
"Excellent Doctor. Compassionate and caring. Explains everything well."
"Nurses and staff are very helpful and professional in their work environment."
"I appreciate Dr. Serna. He’s a great doctor."
"Dr.Johnsin and his staff was very helpful and kind"
"The staff and the doctor was AWESOME! The care for my health was amazing and gratefully in the room from the time upon my arrival until the time of my departure!"
"Very pleased with the services from all the staff at this facility. They all made me feel very comfortable at all times during the whole process. Thank you Dr. Guerra and staff, I will definitely recommend this facility."
"Went to my Dr's. appt and met with the P.A. Ms. Moore for the first time and I found her to be kind and patient. Eager to get to the root of the problem! I really felt cared for! I truly liked her. 👍"
"People there are very nice and helpful"
"I have been with Dr Franklin for over 13 years. When I first begin he did everything in his power to find the problem and that is exactly what he did. Today I still see him and his services are filled with nothing but love, care and very concerned."
"Dr. Johnson was amazing"
"Dr. Bullock is no Bull! He is excellent straight to business and caring"
"The PA Lori Lee was outstanding in her “bedside manner” and her resolution of my health concerns!"
"Dr Johnson and his staff are great always taken care my problem❤️"
"I have been seeing Dr. Franklin for over 8 years. He has always taken the time to visit, exam, and discuss my healthcare with care and solutions to improve my digestive system."
"Loving, professional, most of all Dr Duncan and her staff are extremely caring"
"Very efficient and was able to get me scheduled right away"
"Clean area, friendly.,and dr listens to you"
"Doctor's n nurse r just the best..."
"Best doctor I have EVER had. He listens to me and hears my concerns and does his very best to explain them not in medical terms. Hands down the best."
"Stuff people's in front desk: they r nice 👌 and professional accept patient , and smile."
"Staff very nice and Dr. Franklin is wonderful."
"It went well"
"Great Doctor good service with all the patients"
"He is such a caring kind good listener I would recommend him in a heartbeat."
"God bless Dr. L. Otero, M.D. he is a wonderful person and a good colonoscopy doctor."
"Dr. Alvarez is very professional and caring. He explains everything very thoroughly. I very highly recommend him. Thank you Dr. Alvarez for your help and providing the best possible care."
"Great service"
"I've known Dr. Guerra since I was 19 years old. He is an incredible physician and all around nice guy. I consider him as family and trust every recommendation he makes to help keep my Crohn's Disease in check."
"Great staff frendly and very professional"
"Dr.Serna is a very a wonderful doctor he listens he ask questions and I really appreciate his services! Thank you Dr.Serna"
"Labcore,however is a different story. No one will return my 3 calls"
"Everyone there was very nice clean respectable place"
"Dr Johnson is very thorough with his explanation of lab results. Very calm bedside manner."
"Dr. Frankin has been curtius and kind ever time I have seen him."
"Excellent and fast service was in and out of my appointment very satisfied would recommend. Thank u"
"Awesome staff and great experience overall with the Endoscopy and Colonoscopy i had done."
"Dr. Moore is very caring, professional!! The lab tech is quick & knows how to draw blood. I didn't feel the needle."
"Very professional, thoroughly knowledgeable. I was well taken care of by Dr Johnson and his staff."
"My Gastrologist is the greatest she's gentle and cares about her patience. I strongly recommend her she is very experienced. Thank You Dr.Blinda Rameriz"
"Great doctor"
"Dr. Bullock, with Gastroenterology Consultants of SA is a true professional. He did my procedure and everything went according to plan. He is confident and makes his patients feel comfortable. I will continue to be a patient in the future."
"Very good update on all tests done ✅"
"Doctor Otero and his staff provided excellent care to their patients."
"Love the convenience of having procedure done on Saturday! Dr. Guerra and his staff are fantastic!"
"I fill very protected and I am very thankfull with your service."
"They helped me and explained everything so I was able to understand"
"Very pleased with the care and service provided to my 90yr old grandmother, from office staff to doctors/providers at SAGA"
"Love the doctors and nurses everyone very friendly and nice to know them by names and them also."
"Everyone is friendly, educated, and willing to help. U are told what is going to be performed, and results of such procedures."
"Buena experiencing"
"Dr. Bullock has Been my GI doctor for several years and i am happy with the treatment I have received to date. He is easy to talk to, explains everything in detail an more than anything has helped me with my GERD and other GI issues."
"My favorite dr ,he listens! He doesn’t dismiss ur concerns and takes the time to explain himself very polite and the office takes safety measures absolutely happy would recommend dr Taheri"
"The doctor is fantastic. The office runs smoothly and appointments are on time. I highly recommend this doctor."
"Wonderful staff excellent doctor"
"Love Dr. Otero. He is caring, understanding and patient. He takes time 2 listen and explain everything."
"Dr. Alvarez is professional, knowledgeable and compassionate. He patiently listened to my concerns and made me feel comfortable. Highly recommend."
"Staff is friendly and efficient .. appointment times are respected .."
"Dr Ernesto Guerra was a very good and helpful doctor."
"My experience with Dr. Flores was great from start to finish. His friendly, relaxed, and confident demeanor put me at ease from day one, and his staff are equally excellent. You couldn’t ask for a better doctor!"
"My first time experience with this office was great. Everyone was very friendly and welcoming."
"N.P. Cynthia Guzman was GREAT!! I would HIGHLY recommend her."
"Everyone is very polite"
"Dr Guerra and staff at SAGA were professional friendly and made this event for me comfortable. They were informative and explained the entire process throughly."
"Dr. Spencer and Dr. Guerra and all the staff there are fantastic. They are very friendly and make sure you are taken care of. They listen to your concerns and do their best to answer all questions you may have. I am very pleased with the care I receive from them."
"All my respect for Dr Ernesto Guerra & Dr Karen Spencer for their good care of my health. I highly recommend "SAGA" to anyone with issues of the stomach.👍👍"
"PA Raygoza was extremely professional with genuine empathy. She looked at me while I spoke. She didn't rush me or interrupt me. She was incredibly professional and kind."
"Karen Spencer is very thorough and listens attentively and follows through"
"I was not waiting long the staff was very kind and doctor was very nice and help with my issue"
"Professional, friendly, easy to discuss issues with about my health. Takes the time to listen and explain why health issue could be happening, and will take the necessary steps to help with issues of my health.. ."
"I met with the PA, Ms. Guzman, and was very pleased. She was prompt and provided me with information I had been looking for for awhile. Happy to refer anyone to this office. Dr. Johnson has done all my colonoscopies and endoscopies, and I have never had a problem."
"This was my first time being referred off the military installation and I was a little concerned. From checking in to the actual interview with the provider, my concerns were quickly resolved. Very professional!"
"In both visits 2019 & 2022 the procedures were performed in very courteous and professional manners. As were follow up's."
"Everything concerning my visit with Dr. Guerra was 5 star."
"Methodists hospital services saved my life! Dr. Serna is an excellent gastrologist with a professional bedside manner. His staff is caring and helpful. I am cured and feel like my old self again. Self-care is very important throughout our lives. When it's time to get the colonoscop, DO IT!! Do not wait until something drastic happens. Peace"
"Easy check in process, very friendly personnel and administration. Very professional"
"The waiting time was minimal pleasant and caring staff, nurses and P.A. Spencer explained my endo. results and listened to my question and concerns. I’m glad she took her time to listen and explain. Great experience!"
"The nurses were awesome they make you feel comfortable and my doctor was so friendly I recommend this doctor and place to all my friends and family"
"Doctor Serna has provided excellent care to my family. He is in addition, very compassionate, patient, throughal, has exceptional skills, and superb bedside manners. I thank God that he's been referred to us!."
"Dr. Serna is a very caring Physician. He takes quality time to express with his patients any results, and ongoing care that the patient may need. He is extremely attentive, and overall Professional! Absolutely amazing Physician. If you’re looking for a caring, attentive Dr. Then Dr. Serna is definitely the Physician of choice, for your Gastrointestinal needs"
"Dr. Eddie Flores, Amazing!! He has always told us in detail all the scenarios if any. With each situation we have had going on with my body. Excellent Doctor. Super Courteous each and every time I have needed his expertise. Have recommended Dr. Flores to all my family members. Staff in office very professional and friendly."
"Excellent Doctor"
"Dr. Franklin has been my provider for years and he is awesome. His staff are very professional."
"Caring and polite my first time with her. I liked my visit with Dr. Ramirez."
"I was happy to take, the pills they were easier to take than the liquid. The staff were very friendly and Doctor Guerra made me comfortable . When I went to the appointment after the procedure. All questions were asked and answered. Felt satisfied when I left. I would let others know. That have to go through this procedure that it's very different from past years experience. Alot more easier. Thank you Doctor Guerra"
"I have been seeing Dr. Bullock for well over 10 year. He consistently provides me with the utmost outstanding professional care. I highly recommend him to anyone looking for a top notch Gastroenterologist."
"My experience with Gastroenterology Consultants of San Antonio has always been positive. Organized, friendly and the people who work there do a great job treating you like you’re their only patient.. The appointments ran on time, the intake was organized and timely."
"Dr. Bullock solved my daughters gastric issues 15 minutes into our first appointment. She had been suffering with gastric issues for over a year and none of the Dr.'s we went to previously could figure out what was wrong and just kept putting her on different medications. Dr. Bullock saved her from so much more pain and suffering and I am grateful!"
"Gave me insight regarding my Diverticulitis diagnosis."
"Dr. Ramirez is an excellent and thorough doctor. She takes her time and explains what is going and what and why a procedure has to be done. I have been going to her for years and will continue to see her for all my Gastrointestinal issue’s."
"Dr. Flores is a gem of a practitioner. Highly competent and caring."
"I was very pleased with the care that PA Becker gave me. She was very thorough in my examination and precise in explaining to me any questions that I had. Also very deligent in setting up my appointment for my procedure and prescribing me medications to help ease my discomfort. I would highly recommend SAGA to other people who have similar maladies as I do."
"Everyone is friendly and helpful! I feel confident I can call my Dr for any serious issues I am experiencing. The PA Moore is the person I see for routine checkups. She is helpful and gives me good advice that I know I need to follow!"
"Thus -far I am pleased with the care and providers at San Antonio Gastroenterology Associates"
"Dr. ALITZA Ford is the best"
"Awesome visit everyone was very professional, friendly, and compassionate, like always. The visit went very smoothly and I was out at a reasonable time. I have been a patient of Dr. Otero for over 35 years and have never had a unpleasant visit."
"I've always been very satisfied with the services I've received from this clinic. The Dr's are very attentive, very knowledgeable & have very good bedside manners with the patients. Are very good listeners & very empathetic. The staff is very friendly & very knowledgeable & very professional. I'm very content with my Dr's there & very satisfied with all the staff. Keep up the great job. Thank you. 😊"
"Friendly staff and caring Drs and assistants. I would not change coming to this location. Very Covid conscious."
"Dr. Serna and his staff is wonderful with with my special needs son! Very understanding."
"Awesome experience Dr Guerra always answers my questions and does an excellent job in explaining my health issues. I’m supposed to be having surgery on my throat and l full confidence in him"
"Very organized, doctor extremely helpful, very pleasurable experience"
"Very professional"
"Very attentive, listened to my concerns and very pleasant. Little wait time."
"Making a colonospy appointment was very thorough and prompt. The PA was very knowledgeable and professional."
"Outstanding doctor. This is my second endoscopy procedure done by Dr Alvarez. Both procedures were done with no complications and in a timely manner. Outstanding medical staff. Great job Dr Alvarez and staff!!!"
"Treated very well, and after the procedure everything was explained to me on the findings, and the direction that will be taken in the future…I recommend SAGA to anybody that needs this type of procedure."
"I really appreciated that Dr.Ford was all ears and let's me address all my concerns and issues U was having. She really made me feel comfortable"
"The Staff was very awesome. Dr. Flores is amazing. Thank you all."
"(Translated by Google) All the staff are very friendly and very professional, Dr. Guerra is very professional and kind Thank you for everything (Original) Todo el personal es muy amable y muy profesional, el doctor Guerra es muy profesional y amable Gracias por todo"
"Professional and yet personal touch to the experience"
"Excellent, Everything was Awesomely Explain in detail by PBR Vanessa Becker. Would not go anywhere else. Familia Por Vida"
"Office is nice and clean. The employees and doctor are friendly and knowledgeable."
"Dr. Richard Otero has been my doctor for over 15 years. He has always treated me with kindness, patience, and he’s always been caring and make sure my gastro problems are addressed properly. He is very professional and does a great job."
"I have my procedure tomorrow. But, I've had them here several times before."
"Friendly , knowledgeable , confident just a couple of words that describe Dr Alvarez ."
"(Translated by Google) Excellent doctor, concerned about his patients, attentive, affectionate, I recommend him (Original) Excelente médico,preocupado por sus pacientes,atento,cariñoso ,lo recomiendo"
"Great doctor so far. It was my first visit."
"If anyone is in search of a Gastroenterologist... Dr. Kevin Franklin is an angel!!! I Souder with sever anxiety and had to go through stage 3 colon cancer in 2016. Dr. Franklin has been by my side and has treated me with such kindness and patience. Colonoscopies still every year and I never ever feel anxious about the procedures with him. Now the outcome is nerve-wrecking, but he is extremely gentle and always so incredibly thorough. I recommend anyone with any issues or just annual scope time, to have Dr Franklin be that experience with you. There aren't very many doctors that truly truly listen and not want rush you in and out of the office; who are personable and caring. Dr. Franklin is a gem. He has been such a blessing to me. I know just the same, anyone would be blessed by his knowledge, skill, and gift in this field. Ps. His staff from front desk to PA and nurse are fabulous!!!"
"They provided courtesy service."
"Cynthia was so delightful snd helpful, Enjoy the Appointment"
"Cynthia Guzman was kind, professional, caring and extremely helpful. I felt better in 3 days after I saw her and would definitely seek her and Dr. Johnson out again. I highly recommend this practice."
"Easy to find location. Waiting room comfortable. Staff was quick & efficient."
"The staff was very professional, Dr. Serna is very informative and punctual."
"Endoscope and colonoscopy went very well. Staff was very helpful."
"Great Doctors! Great Nurses and Staff! Great Clinic! I've been a patient under the Clinic's care for over 15 years. Thank You for everything...."
"Dr. Otero & his staff have always been amazing when it comes to my care."
"Patrica Moore is Awesome! Excellent"
"Soon after I arrived, the staff quickly got me ready for my appointment. Not in a rushed manner but in an efficient one. The wait was reasonable to try he the PA for my consultation. I was well informed of my procedure’s process and I had my next appointment in less than two weeks."
"Great"
"Friendly place"
"Staff was great! !! My experience was great! Very professional and caring"
"I like everything. From the time I walk in the door to the time I leave is a very pleasant experience. Dr Spencer’s is sensitive and very caring. She looks into everything we talk about. She’s an awesome doctor,"
"My entire has been seeing Dr Otero for over 30 years. He is so great."
"Dr flores really put my mind at ease and explained the process of my next procedure. Great bedside manner and thorough."
"I would recommend Dr. Ramirez to friends. She was very informative and answered all of my questions. Dr.Ramirez is very caring and concern for the patients health. Due to my family's health history and my symptoms she was able to squeeze me in for a procedure due to the urgency. Thank You"
"Very quick and Friendly"
"The staff members I came in contact with were very professional, compassionate and pleasant/friendly. I would definitely recommend Dr Otero and this clinic to family and friends."
"At the time of my visit, I was experiencing doubt and concern. Although I did see my doctor. After seeing Dr. Ernesto Guerra , my feelings were lifted and a huge weight was taken if my shoulders. Dr. Guerra has a way of speaking in letting you know what and where you are at. I thank you for being a human being and a great physician that cares."
"Knowledgeable, listens well, cured me of longstanding issue."
"Great staff, make you feel safe and comfortable. Will recommend for sure."
"I highly recommend using SAGA for your Gastroenterolgy needs. Everybody from the check in to the release were very professional, caring, and helpful. Dr. Ernesto Guerra was awesome and made me feel safe and informed. This is a great place to go for all your gastro procedures!"
"Everyone was good and helpful On my appointment"
"I had a wonderful experience with Dr.Guerra because he is very attentive to my needs and concerns. He is very helpful and kind, friendly makes you feel like family. I would recommend Dr. Guerra to all my family members, friends and anyone else. Thank you Dr. Guerra for all your hospitality and kindness!!!"
"Awesome Doctor and staff, family like bedside manner."
"Clinic has always treated me with respect. They're usually very prompt. At my recent endoscopy nurses and staff were very positive about the upcoming procedure and did everything to make me comfortable"
"Very sweet lady’s and the doctor is always very kind"
"Dr.Joseph Johnson is a Great Gastrointestinal Dr. Recommend him highly. I have been seeing him for 10 + years ."
"Dr. Serna really listened to me and I appreciated that greatly. I saw him for a second opinion & I valued the time he took to listen and review my symptoms. He didn't rush through the appointment & I left with a better idea concerning the next steps in my treatment plan."
"My wife was real satisfied with Dr Serna and his staff. He gave us a complete rundown of what he found and referred us to another doctor that will do the procedure."
"Everyone was incredibly friendly and helpful. Could not have been more impressed."
"PA Ford and every staff member i spoke with was professional, courteous, caring and efficient. From the time I arrived at the surgical center to the time I left every person made me feel comfortable, at ease. there is no doubt this is the right group of doctors to handle my medical needs."
"Dr. Bullock is experienced and knowledgeable. He provides excellent care."
"Dr kevin franklin has been my doctor for many years..all I can say is he is such a wonderful doctor and person I am grateful to have a doctor that cares as much as he does .. he is truly a amazing doctor and would recommend him to anyone."
"Dr Franklin is an excellent gastroenterologist. Anyone needing this type of care should see Dr Franklin."
"This was my initial consult for a colonoscopy. The office staff was very professional and on time. The PA took her time to explain procedure and provide me with a surgical appt. At my convenience."
"SAGA staff very efficient, friendly, and attentive. PA Martinez listened actively to my concerns and articulated very clearly the next steps, which put me at ease."
"Very very professional"
"The team there were really good with everything they did. I was impressed I will go back again if I have to dr Gerra was really nice"
"Dr.Flores is always attentive and is a wonderful doctor."
"Dr. Serna is an amazing doctor has excellent bedside manner’s and his staff is very professional and efficient"
"Great work didn't feel a thing!"
"I have been one of Dr. Guerra’s patients for over thirty years. He is an excellent doctor in his area of expertise and has great bed side manner. He cares about his patients and takes his time to listen and treat them. He is one of the best!"
"I recently visited SA Gastro at 502 E Euclid. I had my colonoscopy done by Dr Ernesto Guerra, he was amazing was a quick procedure had no issues. Dr Guerra is highly recommended. Dr. Guerra and all of his staff were extremely nice, professional, and very friendly, they explained everything and were available for me at all times. I do want to say that John Rodriguez was so super nice on the phone, he kept me informed easy to get ahold of at any time. They followed up with me after procedure snd gave me a follow up appointment. Dr Guerra was recommended by my family and they have never had any complaints thank you Dr Guerra!"
"(Translated by Google) In September 2021 I went for a routine procedure, a colonoscopy, several benign polyps were removed, and I was lucky to have wonderful care from Doctor Guerra, who made me feel safe, and gave me assertive advice; “inform my brothers that polyps are hereditary”. My older brother followed his advice and saved his life, because he was operated on time, because his polyps were already malignant, he had no symptoms... I greatly appreciate and value your excellent and human attention. Thank you Dr. Guerra (Original) En Septiembre del 2021 acudí a un procedimiento de rutina, una colonoscopia, me extirparon varios pólipos benignos, y tuve la suerte de tener una magnifica atención del Doctor Guerra, quien me hizo sentir segura, y me dió un asertivo consejo; “informar a mis hermanos que los pólipos son hereditarios”. Mi hermano mayor siguió su consejo y salvó su vida, pues fue operado a tiempo, pues sus pólipos ya eran malignos, el no tenia síntomas… Agradesco y valoro mucho su excelente y humana atención. Gracias Dr. Guerra"
"Dr. Guerra has been my gastroenterologist since 2016. I highly recommend him and his entire team. He listens and offers options."
"(Translated by Google) Doctor Guerra is an excellent doctor and his work team is very kind and attentive. Very good experience the day of the procedure. (Original) El Doctor Guerra es un exelente medico y su equipo de trabajo es muy amable y atento. Muy buena experiencia el dia del procedimiento."
"Very professional great staff Dr g Is great doctor highly recommend"
"Great staff,I've had Dr Serna treatment me since 2017 .one of the best."
"Belinda treats her patients very well and talks to them"
"Dr Guerra is an excellent doctor, he’s very professional, caring, concerned & is sure to follow up. Dr Guerra has been my Gastrointerologist for a very long time & I trust his medical judgement. In 2018, I had a large polyp (tumor), that had to be removed surgically, however, the tumor was in a difficult area to get too. He’s guidance & further testing was essential in assessing & assuring that the Surgeon was successful in taking the tumor out."
"Mr. Otero is a very patient MD and gives you the time to listen to his patients. He also takes the time to make you understand what is going on with your health your body and help you to understand what need to be done better for each one of his parents. Thank you and your staff for being patient and making us feel at easy when being put under for all procedures"
"I've had the opportunity, and privilege to have Dr. Otero as my gastroenterologist for many years. Doctor Otero has always treated me with respect and with dignity. His experience, and professional care Doctor Otero has kept me healthy and cancer free. I definitely recommend Doctor Otero to all veterans, friends, and family."
"Dr. Otreo very calming, before procedure."
"Very kind knowledgeable caring Yes I have and will continue to recommend him"
"Everyone was professional and knew what they were doing. An excellent experience."
"Only thing I don't like when u call it goes to voice mail and u got to wait for a call back"
"Dr. Franklin has gone beyond to help me and I’m very thankful for him."
"Thanks Dr Bullock you and the staff were great"
"My experience with Dr. Alvarez has always been very good. No matter how minor or serious your problem is. He takes the time to listen to you. And I've never seen him in a bad mood. Always comes in and greets you with a smile. And doesn't make you feel like an insurance claim. I have seen many doctors over the years and I can say with a sincere heart Dr. Alvarez is a professional,very knowledgeable, and very caring. It's a shame not all doctors could be like him. I would highly recommend Dr. Alvarez to anyone who needs a Gastroenterology doctor."
"Great!"
"A very relaxed experience, with the best customer service (team members) and by the Doctor Flores, very friendly and professional at the same time."
"Dr.Ramirrz and staff are excellent. Will recommend to my family and friends 😃"
"It was a very well done job they did for me very good doctor and great staff the doctor was excellent"
"Drs. are very nice. All the staff is very friendly and courtious. Had a very good experience."
"Dr Serna has a wonderful bedside manner. He never rushes you and will answer any questions you may have about the procedure and the results. My first procedure found precancerous polyps which he removed. My follow up procedure was clear. I will continue to see Dr Serna for many years to come as I have great confidence in him."
"1st time having a colonoscopy done. From the 1st time I called to set up an appointment and they were able to accommodate me with my work schedule everything went so smoothly. The staff calling me to make sure everything was ready. The office staff very friendly when I checked in and the nurses very nice and made me feel so comfortable. I saw Dr. Serna too and he reassured me that Everything was going to be fine. From the beginning to the end I felt at ease. Got a text the next day to make sure I was fine and no complications after the procedure. My follow up appointment I met with Dr Serna and he explained my results and he is a very humble down to earth person. I will definitely recommend this place and Dr. Even if I have to travel from out of town"
"I recommend anyone to go see Dr. Antonio Serena. Also staff were wonderful."
"Very professional and friendly answered my questions"
"While I've only met Dr.Otero briefly prior to a procedure, I've had a few office visits with Ms. Reygoza. While I would rather not be going to the doctor in the first place, she makes every visit as informative, pleasant, efficient, and quick as possible. I appreciate her genuine concern and patience when answering my questions to put me at ease, because most likely I'm in the office for something unpleasant or worrisome. At my most recent office appointment she took a few extra moments to offer some words of wisdom that she really didn't have to take the time to do and I don't think she knows how much I appreciate her concern."
"I am always treated professionally especially when running late with appointments. PA Moore is very knowledgeable and engages in conversation even when she is behind in appointments. I enjoy visits with her because she is real, truthful and doesn’t just tell me what I want to hear. Thanks"
"Great physicians and staff. I've been going here since 1985."
"Like dr undly care us future"
"I felt listened and understood. P.A. Raigoza was very professional."
"My recent experience with Dr Otero and the entire staff at his facility at 520 E. Euclid was excellent. I underwent both a colonscopy and endoscopy and was apprehensive about having them done at the same time. My worries were immediately diminished when I arrived for my procedures. Everyone I encountered from start to finish was kind, caring, and extremely efficient. I definitely recommend Dr. Otero and his staff to anyone who needs either of these procedures done."
"Very professional, and friendly I would highly recommend him."
"Greatest doctor ever"
"It’s been over ten years that I have not been able to swallow. Previous doctor diagnosed me for hiatal hernia. I had three consecutive procedures with this same doctor dilating my oesophagus over the years but I was frustrated with not being able to swallow and sometimes with deadly choking episodes. My current primary care physician recommended Dr Otero to me. Dr. Otero assured me that I should be able to swallow normally again after my procedure. He was so kind and I quite appreciate his encouraging words. I am swallowing again!. Thanks to Dr. Otero. I will recommend him to the world."
"My 81 year old father was treated great by Dr. Flores. Yhe explanation given to my father about the findings of testing were explained thoroughly and Dr. Flores has great interpersonal skills-he was very realistic and honest with my father regarding his health and options."
"Dr.Otero is a Great Doctor very Professional"
"Very concerning and tries to help regardless of the condition. #1"
"I'm here to say I was very pleased with the whole situation and I would recommend him to all friends and family"
"Very understanding and took time to explain every detail of my probably and gave me options and was very straight forward And very caring of his patients ...very sweet men was very concern of my health recommended me on a healthy diet to where I won't have to have surgery for my diverticulitis...overall I was satisfied and felt safe with his decisions...very trust worthy his been my doctor for 3 years now ..I will highly recommend him .."
"Dr Ramirez is a well informed and knowledgeable Doctor in her specialty. She shows concerns and care for her patients. She has taken excellent care of me in my health issues. I wouldn't trade her for no other doctor in her specialty."
"Comfort expressed, congenital persons and extremely professional."
"Very satisfied!!"
"The most amazing Doctor ever!!! I drove from Corpus Christi to San Antonio to see him and have 2 procedures done by him. So worth it! I'm so grateful for you Dr. Johnson and your staff."
"The colonoscopy went smoothly the staff and Doctor Ramirez were very professional and informative !"
"Dr. Guerra is the best! He is very thorough and personable. He knows his patients so well. I see him every few years and he makes me feel like I was just there. He knows my history so well, I don’t need to remind him of anything as with other doctors."
"(Translated by Google) All very well. They attend relatively quickly since there were many patients. (Original) Todo muy bien. Atienden relativamente rápido ya que había muchos pacientes."
"Have had 3 colonoscopies and my wife 1. Dr Guerra and his staff were great. He is by far the best in his field. He has caught several issues and thus preventing worse issues. Thank you sir ."
"The staff is amazing from the person checking your temperature to the person checking you out. All the nurses and staff are happy to be working there and it shows. Dr. Guerra is an amazing doctor, super sweet, friendly and caring."
"The experience was A+. Dr Flores is wonderful. The nurses and assistants were great. I wouldn't go anywhere else."
"I always enjoy coming here for my colonoscopy. Staff is very friendly and they treat you with respect. Dr. Guerra is the best, he explains everything thrughly and makes you feel like a friend. He also always has sweet words to say, like "amiguita" which means "friend". I higgly recomend this practice I even bring my parents here and they don't have insurance. They work a payment plan everytime with no problem."
"First time seeing this doctor or a doctor for this matter that I have he explained everything very well and told me what what going to happen to see what was the next step. Understood everything"
"Very Profesional people, great and cordial service"
"Wonderful staff and doctors..very good at explaining what the procedure will be."
"Very attentive and explained everything perfectly."
"Explained everything with complete detail on my situation. Great and caring team from start to finish."
"Most caring compassionate professional Doctor ever"
"He was a caring loving person. He is very good Dr. He knew what he was doing during my surgery.I trust him and his advice. I would highly recomend him."
"Dr. Otero is a awesome Dr., he truly cares about his patients and does everything in his power to help them get better. He is also very personal and caring, He is the best Dr. I have ever known and I trust him completely, his staff are also awesome."
"Known Dr. Flores for many years. He has taken care of my mother and myself for many years. He has always been very professional and his team also."
"Dr. Eddie Flores and his staff are amazing! My recent visit was for a procedure I had done and the results discussed with me in detail to where I understood. I would highly recommend Dr. Eddie Flores and his staff for any stomach or digestive issues you may have."
"Dr. Guerra is a very good Doctor, had a great experience and will definitely keep him in mind in the future."
"Entire staff is unbelievable. Best care anywhere!"
"They where very thoughal"
"Staff, nurses are friendly and take the time with the patient. I have been a patient of Dr. Richard Otero and PA Ana Raygoza for years, both have treated me with respect and understanding. For that they both have my respect and appreciation!"
"They treat me,always with care , respect and kindness 😊"
"Dr. Guerra is a rock star. He saved my life and his involvement with treatment for pancreatitis has been above and beyond exceptional. He truly cares about his patients, which is evident in the care he provides. Without Dr. Guerra I wouldn't be here. Thank Dr. Guerra for all that you do."
"The people were polite and nice and attentive, also very helpful to our needs."
"The visit was very comfortable and I was able to relax with the staff I totally recommend them"
"SAGA employees were very friendly, made me feel comfortable and eased the transition to the procedure."
"Dr. Ramirez is very informative and patient. She explains with detail what your stomach problems maybe."
"Two procedures scheduled together. No waiting around on the day. Nice people got me in, did all the paperwork, asked good questions and listened, then off to room. Woke up with miminal side effects and home bound to rest up for the day. No issues. After action reports good. See ya in a few years..."
"I have excellent service and they are working hard to make us feel better. I would recommend my family and friends. Keep you the good work."
"The entire clinic staff, especially the caregivers are exceptional. They are very knowledgeable and are always willing to answer any patient questions."
"Thay were right on time to get you in the backroom. The Doctor was a #9 and so was the staff was about a # 9 to we were in and out. BUT, the people who do the appointments help or they need to lorn haw to do there job better. 1 or 2 people in every 25 to 40 minutes no that is a very long time to sit when everything else was so fast. And there was one Girl I that was not very nice to eny one I could see. But All in all you have a very nice staff. And you should be happy to have them all. Thank you for asking me to do a survey of your office. All in all I would give them all to gether as a group 9.7 so if you could fix a few things in your Chek out and procedure appointments. Then I would be glad to give you'll a #10 😊"
"Great Doctor helped very much"
"This doctor is amazing his bedside manner is wonderful he's very informative and patient with his clientele he explains in detail the issues that are happening to his clients and takes the time to make sure that they understand I would recommend him to anybody looking for someone with gastro issues"
"Dr. Taheri is an awesome. He cares about his patients gives them 100% of his attention. And always ask how's my husband. Have a bless day."
"I had my first appt 2 wks ago glad I did and he knew what was going on with me . Endoscopy is scheduled n dr Flores is really nice"
"This was my first EGD and Colonoscopy performed by Dr. Eddie Flores on May 21, 2021. I had my anxieties leading up to the procedure. The prep was tough, not being able to eat any solid foods. The check-in process was very easy and the wait isn’t too bad. The staff was excellent and very accommodating. The actual procedure did not take long, especially since I was sedated. Overall, very satisfied with how everything went. I won’t be as nervous when I do this again in 5 years. Thank you, Dr. Flores!"
"I have not been ill ever, and at 70 to suddenly have digestive issues was very worrying to me. Doctor Franklin was extremely kind patient and professional and explained everything well. I felt reassured and have less anxiety."
"Dr. Alvarez Is very caring and understanding. He takes time to listen and genuinely cares about what you're feeling. I feel comfortable talking to him. He spends time explaining my condition and answering all of my family's questions and concerns on every visit. Other doctors never fully listened or cared. Some even interrupted me when I was explaining my symptoms...Not Dr Alvarez. He took interest and was able to diagnose and treat my ulcerative colitis. He helped me through several treatment options until we found the one that worked for me and accomplished remission this year. I'm forever extremely thankful for Dr. Alvarez!"
"Spent about 45 minutes listening and questioning me about my particular issues and ordered an MRI along with some medication changes. Agreed with a new diagnosis of perastomal hernia directing me to a surgeon for consultation. Continuing my treatment with him."
"I had a pain on my abdomen one night I went to the hospital to get checked and they did a Ct Scan. The doctor came back saying that I was okay but to check up with a GI doctor and I saw doctor Bullock two weeks later and he ordered another CT Scan and Dr.Bullock set me up to meet a surgeon.Because I needed to have appendix surgery right away and I did have surgery the next day and my pain went away. Thanks to Dr. Bullock and his P.A.Dr. Lee.for their fast attention to my pain. I m looking forward to keep seeing Dr Bullock and P.A. Lee. For my intestinal problems I have always had.Thank you."
"I have been a patient of Dr. Johnson for many years and have always received excellent treatment from him and his staff. I highly recommend him to all my family and friends."
"Dr. Richard Otero has been My n My Families Gastroenterologist and has always been very personable and professional . He Treats Myself and My Family Like An Extended Family. Dr. Raygoza is An Amazing Dr. . Thank You 🙏 Both"
"The nurses were the best .And the tech that did my Iv had such a good hand that I didn't even feel it when the needle went in.they all listen to you. There just so kind hearted. And the Dr that did the procedure was so kind also he made me feel so relaxed. The only thing I missed was the music they used to put on back 10 years ago.I almost forgot the dr that put me to sleep she was so sweet I thank you so very much."
"The Doctors are very caring and understanding to your needs."
"This was my 4th or 5th visit and my first time to see the Doctor’s Assistant. She was very nice and very knowledgeable about this unfortunate subject to the problem I was having. I left the office feeling a lot better."
"I was very pleased with Dr Kadaki. He was always very helpful and listened to my concerns"
"The procedures I received from Dr. Eddie Flores and his staff were done in a very professional manner. Impeccably performed, he and the entire staff executed the highest level of medical service and I will continue to request his services again."
"I came in concerned about stomach issues I've been having that are now affecting my quality of life. Dr Ramirez really listened to me, made me feel comfortable, was so thorough with her notes and scheduled me right away for testing to diagnose my condition. Excellent Dr!! So glad I choose her and I will be referring any friends or family needed this type of specialist."
"I have been a patient of Dr Kadakia for over 10 years. He very attentive and caring. His staff is amazing as well."
"Dr Kadakia saved my life! Before I found him I was in incredible pain and had no idea what meds to take or what to do for diet. He has been my dr for 6 years now and I’ve reach total remission. I’m able to live pain free and am able to feel normal again. I really owe everything to that amazing dr!"
"Dr. Kadakia is one of the beat doctors I see."
"Very professional, place nice and clean,, they treat you with respect, and make you feel comfortable, they explain, everything comfortable to your understanding, they treat you right, I would be pleased to come here again for if needed , plus recommend my relatives and friends to come here, I thank all Doctors and Staff for a Great Work they do, God Bless Always, Amen ,Good Job,Good Job!! Sign. Maria Luisa Garcia"
"He is very caring and considerate of his patients he takes the time to talk to you about what's going on with your body"
"I have been a patient of Dr. Johnson for several years. The continuity of care, patient customer service, and professionalism from all staff members is excellent. This is a very caring health community. #colonoscopyrocks"
"After suffering months of digestive issues and ineffective treatment at another facility, I'm thankful that my primary doctor referred me to Lori Lee, PA-C at the Medical Center location. Lori Lee has excellent bedside manner, and was very thorough. I finally feel like my issues are being treated properly, and I'm starting to feel like myself again."
"The doctor, nurses, and staff were wonderful during my procedure. Thank y'all for taking great care of me."
"Dr. Flores and PA Ford are awesome! The staff is great...Laura is extremely helpful and caring. I recommend them to anyone who needs a gastro specialist."
"Very clean place and excellent staff!!! Everyone's very nice and professional. I love it mostly because of how they listen to you. I've been to alot of places where they just prescribe you something just to get you out of the door. But here, they really try to help you. I recommend SAGA to anyone experiencing gastrointestinal issues."
"Dr Belinda is very compassionate and professional with her patients. I can say she is extremely thorough, very pro active in your care. She listens to your concerns and addresses your needs. She assures that you are informed and understand all that she does. I've been a patient of hers for many years and can say she is one of the very best in her field. I would definitely recommend her to family, friends. Co-workers or anyone who needs an attentive caring Doctor. Thank you Doctor Belinda for all that you do."
"Very personal and caring"
"Dr. Bullock has done a outstanding job. I would recommend him for any medical problems you may have. He is a outstanding doc."
"He has been my Doctor for 11 years now and has always helped me out when I needed him. He has preformed at least 15 procedures on me, and both Dr. Otero and his Staff have always done a great job. I trust Dr. Otero so much, That I recommended him to my Mother; when she needed a gastroenterologist. She has been his patient for one year now. Dr. Otero really cares about his patients, as has always been caring when I needed to tell him about personal things. He always has a smile on his face and makes me feel at ease, whenever I see him before a procedure. I can’t say enough good things about Dr. Otero and how I feel about him. He is the best there is."
"Dr Otero cares about my health. He treats and makes recommendations for my gastric problems. He's a great doctor."
"Very professional and courteous. Great staff..."
"Dr. Flores was incredible. Absolutely professional, yet approachable and knowledgeable. He explained everything clearly and even offered extra reviews just to ensure things were understood. Dr. Flores has a brilliant attitude and a very positive presence and I am grateful to him for his help and council. I feel fantastic. The staff were all helpful and courteous as well. Thank you, all."
"Dr Flores and staff are very professional and knowledgeable. My family and I have been coming to see Dr Eddie Flores for over a decade now and we no regrets. Thank you for all you do for us!"
"Very through and explained procedure well as well as his results of his exam."
"I truly believe that Dr. Otero has the most important QUALITY needed for anyone working in the Healthcare Industry. That QUALITY is CONSCIENTIOUSNESS. I would recommend him to any and everyone who requires and needs the Colonoscopy Procedure."
"Dr. Otero is personable and knowledgeable! Most of all, he listens to my concerns and takes the time to hear me. If you are looking for a doctor with wonderful bedside manners and expertise, look no further."
"It is my pleasure to let you know that Dr.otero is one of the best Dr. I have meet your health is in good hands one hundred percent.thank you DR.Otero for your service with our community .may God bless you and your wonderful staff always."
"Dr. Ramos is a highly professional n respectful doctor i feel very comfortable around him and he explains everything"
"Dr Ramos had help me with my heartburn problem pluses sending to take test to make sure am good thank you Dr Ramos"
"Steven Ramos, is the best Gastro. MD in SA, Tx."
"Dr. Ramos is very professional and seems to help you in every way that he can. Will look into things that you ask him too."
"Dr Ramos is very professional. He has been my GI doctor for several years. I think he is excellent."
"I have been a patient of Dr. Richard L. Otero since 1999. Dr. Otero has cared for me and my mom. I am eternally grateful for the type of caring, compassionate physician he is and to add he has a wonderful MA John and a wonderful nurse in charge Lori. Dr. Otero continue to be a blessing as you always have been. Grateful Patient D. Seward"
"My first time at the doctor office. I feel he is a very knowledgeable and experienced doctor. He knew exactly what I needed done."
"Dr. Otero is a patient doctor. I reccomend him highly to anyone needing assistance with gastroenterology."
"Clear & forthright in findings & need for follow-up."
"I felt comfortable as soon as I met Dr. Otero.He treated me with such care and after suffering with my condition for many years he was able to diagnose n give me the treatment needed n literally gave me my life back.THANK YOU DR OTERO! GOD BLESS YOU N YOUR BRILLIANT MIND N KNOWLEDGE."
"Dr Guerra is very hands on Dr explains everything."
"Hands down the best GI. If you are looking for a Dr. Dr Alvarez is the way to go. You will be very well taken care of. Plus his staff are also very helpful."
"It was not easy for me to find or trust a Gastroenterologist since my bad experience with the previous one. Not to mention having to go through another endoscopy. Dr John Alvarez erased that from my memory from the first time I visited his clinic. Dr Alvarez Liston to you , answers all your questions and explains everything patiently and he is very understanding to your needs. Thank you for being my DOCTOR"
"Dr.Alvarez took the time to listen to all of my concerns and made me feel very comfortable. Explained the procedures and made me feel at ease. Great dr."
"As a patient I admit I am tough on evaluating a Physcian as a good "Doc". As an ER Nurse I am maybe even tougher. Dr. Flores is clearly an excellent Physcian. His knowledge base is astounding. He spent considerable time with me. He had carefully reviewed my prior medical records and imaging. He was thorough and so very kind. I felt confident and safe in his professional care."
"(Translated by Google) Excellent and very friendly service attentive to my needs both Doctor and nurses !!!! (Original) Servicio excelente y muy amable atento a mis necesidades tanto Doctor como enfermeras !!!!"
"Dr Flores has been my doctor for years. He and his staff are the best. Dr Flores is professional and personable and stays current in his field."
"Dr. Belinda Ramirez is an excellent, caring doctor. I feel privileged to have her for my Gastrointerologist. Her staff are very professional and kind."
"I have been a patient of Dr. Joseph. Johnson for many years now. He has been a great Gastrointestinal Dr and trust him 100% with my issues. Thank you Dr Johnson and his team"
"I've been patient of Dr. Johnson for the past years and he's been very good in explaining every procedure and health issues I had and have."
"I will recommend him to anyone he's hands on everything he does and gets to the source with satisfied results"
"Dr. Serna and staff made me feel very Comfortable. Had no problems after my procedure. They called me the next day to see how I was feeling."
"I have been with Dr. Bullock for more than 5 years and they have taken care of my gastric needs very well!"
"Pretty good. Kinda straight to the point. Could use a little more sunshine in their personalities but we all can’t be happy all the time, right?"
"Dr. Johnson and his team are amaZing. I’ve never had a bad experience at this office. He is very knowledgeable, attentive and has wonderful bedside manner."
"Dr. Kadakia is genuinely concerned about my health, listened to my issues, applied the correct surgical procedures, and is quick to follow up and confirm that all is still well."
"Dr. Ramos has been my Dr. for many years, he's a very good Dr. n I would recommend him very highly. The clinical staff are very friendly, professional,n very attentive."
"Every staff member did their job with care and efficiency. The Doctor made me feel at ease pre and post procedure. Great Place!"
"Dr.Alvarez , he knows his job and can tell you what he is going to do in a way so you can understand it.I would go back any time. Thank you Dr.Alvarez"
"Awesome doctor great friendly staff. Thank you Dr Alvarez"
"Amazing doctor. Excellent bedside manner, supportive very knowledgeable in his specialty. I recommend him for anyone who needs his specialty."
"I had a condition that concerned me. Dr. Johnson was very professional and personable in diagnosing and treating it. It turned out to be much better than expected and I am very pleased and free from worry"
"Dr. Ramírez was very kind and attentive! She listened to me and all of my concerns! 10/10"
"I have used Jeff Bullock for my doctor for a couple of years. Their office runs smooth very little wait time. They are always on top to make sure that your referral (if required by your insurance company) is current and upto date. I recommend this office for your gastrointestinal needs. Thank You Jeff Bullock for having a reputable office."
"I have been a patient of Dr Richard L. Otero for over 15 years. Dr Otero is an awesome doctor, caring and compassionate, he is very professional and explains everything so you understand. The best Gastroenterologist in San Antonio. Agnes Brown"
"Treated me like I was a good friend. Excellent service, very caring. Listened to what I had to say."
"I loved the service of the personnel and the doctor. They gave me the appointment promptly and the dates that I was able to go. Had my colonoscopy test done in the same facility and I received an excellent treatment by the staff the day of my procedure. Definitely, I will recommend service with Dr Kadakia."
"Dr Kadakia was Great. Great Gastro he has done my colonoscopy and recently my endoscopy with no issues what so ever . Great place and Gastro."
"I have been with Dr. Flores over 20 yrs & Im very pleased with his Services & Staff,,,Thank you Dr.Flores & PA Ford"
"I have had several issues requiring help from SAGA and Lori has many times been the cheerful, kind, and helpful person that I dealt with. She is a real sweetheart."
"Dr. Belinda Ramirez is very thorough. She is compassionate and caring. She is great about listening to and responding to my concerns. I can't say enough about how I aporeciate her care."
"As a patient of Dr. Lindner for at least the past 10 years, he and his staff have done an excellent job. Very professional and I would recommend Dr Linder to anyone."
"Very professional and quality care. I had a very good experience."
"No pain, no prep, in and out in less than 3 hours"
"Overall a wonderful doctor, listens to what I have to say and explains everything clearly very highly recommended"
"I always receive prompt caring treatment from Dr. Kadakia and his staff. I feel that I am in safe knowledgeable hands."
"Best thing ever happened to me in my life with Dr. Kadakia in the job he’s done"
"Excellent place,great doctor and staff"
"I've been a patient of Dr. K's for approximately 12 years. My husband is a patient, my daughter has been to see him and I've referred a previous employer to him. Whenever I can, I speak of his "greatness"! He has great bedside manner and really listens to you. A 20 out of 10! 👌👍☺️😊"
"Well I got the Covid Sept 19 I believe and a family member was pregnant and had a cold we believe she had it and I was in bed sun ,mon,Tues, and we'd that's when I heard to get tested so I did and came out positive the staff has been very curtious in letting me get better and I'm 50 years old so I feel good and might think I can be out there but I don't want to take no chances in getting anyone with this covid, I can say it's a sneaker but then I do have all kinds of allergies myself!"
"Doctor Joseph Johnson is a professional who took great care of me. Highly recommended!"
"I was seen at his office and treated with professionalism, kindness and respect. I have a follow up appointment this month and I am hoping and praying that everything goes well 🙏🏾"
"Dr. Serna is an excellent Doctor and human being!!. My mother and I are pacients of this Clinic. Personally, I have had 2 cirugies under his supervision, and everything was perfect. I strongly recommend him for new pacients. Nobody is perfect, but clearly he is doing his best!!. Another big plus is that he is BILINGUAL!!!. He speaks english and spanish!. My mother feels very comfortable during her appointments because she is able to speak her language. Gracias Dr. SERNA!!"
"The staff was very professional. Dr. Kadakia listened to all my concerns, provider information on my procedure and ultimately help to Relieve me of my issues!"
"I only have good comments about the staff and Dr. Kadakia. Everyone is friendly, proficient, and caring. Dr. Kadakia is professional and determined to give the best care for my health needs."
"Karen Spencer and Dr Geurra have always been a caring people when it comes to healthcare always been available to answer my questions and relieve me of any confusion. Other doctors may say they care when it comes down to you asking questions of your health and taking time to call you back Karen is a step above all other making sure she replies to all your questions and concerns."
"I had a colonoscopy and endoscopy performed by Dr. Richard Otero in the past month. It was an incredibly positive experience from start to finish after arriving at the procedure center. Everything was handled extremely efficiently, professionally and in such a kind and caring manner. I have nothing but praise for each healthcare worker that I encountered. May I add that Dr. Richard Otero is one of the kindest and most compassionate doctors I have encountered in my 74 years of life!!! I highly recommend him as an excellent doctor, plus he is a wonderfully caring individual. You are not just a “number” to Dr. Otero. He has been my gastroenterologist for the past 20 years. He has consistently provided excellent medical care while caring about me as a patient/person. I highly recommend Dr. Otero and his associates with your gastroenterology needs. You will not be disappointed!!!! Judith M. Van Natter"
"Dr. Ramirez always provides excellent care."
"I have been a patient of Dr. B.Ramirez for several years now and my experience with her, her staff, the facility and the procedure itself has always been excellent. All aspects have been thoroughly professional. I have recommended her to others in the past. I will continue to see her as my issue requires."
"Dr richard otero is the nicest professional dr.ive seen in his field of medicine in a long time the office staff are polite an professional as well."
"Dr Otero and his staff are very professional. The hospital is clean and organized. I went in three time over the course of a month. Each time, I was treated with care and respect."
"Our families Gastroenterologist for many yrs. Blessed to have Dr O who has treated us all above & beyond; utilizes his gastroenterology expertise experience to the highest caliber of quality professionalism, updated with newest knowledge, advance technology in treatments from acid reflux, Hepatitis C, ulcers, stomach, esophagus, colan cancer etc. He's made us comfortable prior any procedure and after. Courteous & professional staff; especially John who had to reschedule my appt., he explained why & did expedite rescheduled appt. within a week. Tks. Dr O & John, staff D.Martin"
"(Translated by Google) VERY PUNCTUAL IN APPOINTMENTS.. PROFESSIONAL IN HIS FIELD.. VERY SINCERE.. EXPLAINS EVERYTHING VERY WELL.. VERY GOOD DOCTOR.. AND THE BEST OF ALL IS THAT HE STILL HAS NOT FORGOTTEN HIS ROOTS AND SPEAKS VERY GOOD SPANISH... I RECOMMEND AS A PROFESSIONAL DOCTOR WHAT IS IT... EXCELLENT JOB. (Original) MUY PUNTUAL EN LAS CITAS.. PROFESIONAL EN SU RAMO.. MUY SINCERO.. EXPLICA TODO MUY BIEN.. MUY BUEN DOCTOR.. Y LO MEJOR DE TODO ES QUÉ AÚN NO OLVIDA SUS RAICES Y HABLA UN MUY BUEN ESPAÑOL... LO RECOMIENDO CÓMO PROFESIONAL DOCTOR QUÉ ES.. EXCELENTE TRABAJO."
"Dr.Alvarez was the first to diagnose me and helped me manage my illness. He is very thorough and will answer any questions or concerns you have. You never feel rushed into anything and are given the opportunity to become familiar with the options to help you feel better. Thank you Dr.Alvarez"
"The staff as well as the office personnel were very polite & well organized. The nurses were very sweet and made me feel very comfortable the whole time I was there. We laughed and talked as if we had know each other our whole lives. Dr. Serna is an amazing doctor and I am so greatly appreciated and thankful for him. I would recommend him anytime to anyone. He is very professional and very polite as well."
"One of the best."
"Dr. Ramirez took good care of me by explain my procedures and results."
"I had a colonoscopy and endoscopy done by Dr, Flores. I give him an A+. He was very compassionate and seemed very, very competent. His Staff was wonderful ,and I just do NOT see any negativity in the whole experience whatsoever. Would recommend him to anyone who may have some gastrointestinal issues. A top notch Doctor and great Staff"
"I had an EGD Endoscopy to check out my Esophagus. Dr Joseph Johnson and staff treated me nice and were very professional. This a good place to go if you need Endoscopy or colonoscopy or any Gastroenterology problems"
"Physicians are absolutely wonderful. They make you feel like family. They do not rush you out. The office staff- they need some work. I call leave message they say they will get back never get back. So I show up at office and get a bit of a run around. Told the nurse will call you back. Never called back show up again next day then I get in to see Physician. While waiting another patient comes in little upset because no one called her back. So she did what I did showed up in person to get answers. This is unacceptable. I continue to go here for the fabulous physicians/practitioners."
"I am very pleased with Doctor Johnson ,he is the best he makes me feel very confident that everything will come out alright and he has a warm and kind manner about him."
"Dr. Kadakia has been my gastroenterologist for more than ten years. He has kept my ulcerative colitis in remission for a long time. I have many doctors, because I’m old, and he gets my highest rating. He is a caring professional and keeps me well informed about everything from blood work to future colonoscopy opportunities!"
"Dr. Shailesh Kadakia is an excellent doctor. He has a calm demeanor and approach. He will answer any questions you may have about your health. I believe he is an honest doctor. To me this quality is tops. I have never felt like he was trying to just get money from me, EVER. He writes your acid reflux medication for a year! This is so nice and saves me another doctor visit. The office staff are very friendly and efficient! The office itself is very clean! The surgical area downstairs is the most cleanest, courteous and efficient hospital in town! The staff is unbelievable, from the actual staff to the Nurses! They run this place very effectively! I highly recommend Dr. Shailesh Kadakia and his staff for your medical needs!"
"I feel like this is not the same place according to all the bad reviews I'm reading. I didn't get that horrible treatment from the staff, they wher actually very nice to me and Dr Ramirez was on point on time and very professional. I would totally recommend my family and friends to her. I had my treatment in 2017."
"Dr Ramirez saved my wife's life 13 plus years ago. My wife is an RN and selects her doctors well. Some of the inconveniences are in the nature of many if not most clinics. Ever worked at a clinic? More importantly, being in the hands of a Good doctor with a professional team is what counts. Especially when it's a matter of life and death. She is also my GI doctor and I fully trust her and her team. If you are looking for a fast drive-through GI clinic, keep going (although they do their best). If you are looking for a good doctor who is thorough, professional, knowledgeable and caring... Our family highly recommends Dr Belinda S. Ramirez, MD."
"Had exam recently, the staff very helpful, friendly and kind. Dr. Flores was very good."
"I was very happy with my experience with Dr. Otero. My colonoscopy was not as bad as I expected nor was the prep. At my follow-up, I met with his PA, Anna, and she was so friendly and took her time with me. Thumbs up from me!"
"Staff is always friendly & helpful."
"Excellent Dr. and very good medical ethics. Provides greart comfort and reasurrance. Would not change the Dr and staff for anything. Keep up the good work."
"I've had several gastroenterological procedurals over the past years at different facilities. Without question SAGA in Stone Oak has been my best experience. The physicians and staff are extremely professional. Everyone I encountered, from receptionists to nurses in recovery, were friendly, courteous, and upbeat. Their interest in you as a patient is sincere. You sense it. They care!"
"Great medical office and service"
"Always nice people from the front desk thru the doctor. I feel like they care about me."
"What a GREAT doctor! He is one of the few that don't treat you like hearded cattle and on to the next patient. He actually takes the time to sit down and explain what's going on and what you need to know. No p.a. here, so the wait time is worth it.His staff is also very very nice. They stayed after hours to make sure that I was all set up with testing and scheduling to get what I needed done BRAVO TO THESE FOLKS!"
"He is a great doctor, sweet and gentle person. A wonderful personally as well."