Patient Reviews
Patient Feedback
The GI professionals at San Antonio Gastroenterology Associates are dedicated to providing compassionate care to all of our patients. By utilizing new and innovative technologies and advanced treatment approaches, we are proud to be one of the largest gastroenterology groups in the San Antonio, TX area. We take the time to make sure our patients feel heard and that their treatment plans are created with their needs in mind. You don't have to take our word for it — please take some time to browse through reviews left by past and present patients.
"I appreciate Dr. Serna. He’s a great doctor."
"In both visits 2019 & 2022 the procedures were performed in very courteous and professional manners. As were follow up's."
"Dr. Serna is a very caring Physician. He takes quality time to express with his patients any results, and ongoing care that the patient may need. He is extremely attentive, and overall Professional! Absolutely amazing Physician. If you’re looking for a caring, attentive Dr. Then Dr. Serna is definitely the Physician of choice, for your Gastrointestinal needs"
"Dr. ALITZA Ford is the best"
"Treated very well, and after the procedure everything was explained to me on the findings, and the direction that will be taken in the future…I recommend SAGA to anybody that needs this type of procedure."
"I had a wonderful experience with Dr.Guerra because he is very attentive to my needs and concerns. He is very helpful and kind, friendly makes you feel like family. I would recommend Dr. Guerra to all my family members, friends and anyone else. Thank you Dr. Guerra for all your hospitality and kindness!!!"
"Dr.Otero is a Great Doctor very Professional"
"Thay were right on time to get you in the backroom. The Doctor was a #9 and so was the staff was about a # 9 to we were in and out. BUT, the people who do the appointments help or they need to lorn haw to do there job better. 1 or 2 people in every 25 to 40 minutes no that is a very long time to sit when everything else was so fast. And there was one Girl I that was not very nice to eny one I could see. But All in all you have a very nice staff. And you should be happy to have them all. Thank you for asking me to do a survey of your office. All in all I would give them all to gether as a group 9.7 so if you could fix a few things in your Chek out and procedure appointments. Then I would be glad to give you'll a #10 😊"
"Dr. Otero is a patient doctor. I reccomend him highly to anyone needing assistance with gastroenterology."
"I was very happy with my experience with Dr. Otero. My colonoscopy was not as bad as I expected nor was the prep. At my follow-up, I met with his PA, Anna, and she was so friendly and took her time with me. Thumbs up from me!"