The GI professionals at San Antonio Gastroenterology Associates are dedicated to providing compassionate care to all of our patients. By utilizing new and innovative technologies and advanced treatment approaches, we are proud to be one of the largest gastroenterology groups in the San Antonio, TX area. We take the time to make sure our patients feel heard and that their treatment plans are created with their needs in mind. You don't have to take our word for it — please take some time to browse through reviews left by past and present patients.
"Overall positive experience. I really like Dr. Serna! I do think they should work on better time management. I had a 10 minute procedure, but had to wait 3.5 hours."
"I was in Seaside Heights and when I am I always like to go to Montes Cafe. I love the food and prices are great! Parking: In the off-season parking is no problem you can park on the street right out front. In the summer, good luck!"
"Everyone on staff was very friendly. Our only concern was the wait time. We came for a followup after a colonoscopy. We waited 2 hours to see a Dr to tell us everything was fine. Many others arrived after us. They went in ahead of us."
"The appointment went smoothly and my medical issues were clearly explained. Only issue was, the referral to the surgeon was not contracted with my medicare insurance provider. I hame having to wait until another physician is identified to continue my treatment process."
"Everyone greets you with a smile. Staff is very patient. Dr. Serna is very thorough as he listens to you. He also asks questions that help to identify symptoms. Facility is nice as well."
"Dr Ayyar is absolutely phenomenal. I can go on and on about amazing he is as a GI doctor. He’s truly the only GI doctor who has listened to all my concerns. And gave me a medication that has helped me tremendously. His bedside manners are truly impeccable. I highly recommend him if you are struggling with acid reflux or any GI issues."
"I filled paper work out 2 weeks ahead of time...had to fill out to much paper work. Other than that the staff are great. Dr. Guerra is one of the best."
"Dr Serna did a very good job concerning my peg tube. I've heard excellent things about him from so many people however I wish I could say the same for his staff at his office. For this reason I would be reluctant on referring him because the experience with his staff made the situation extremely stressful and unfortunately over shadows his excellent work. You will not get a call back and no explanations . This isn't fair for him as well."
"Your customer service at your Christus, Santa Rosa location is exceptional. They provided nothing other than first class service. The weight was a little long, but that’s OK. Even though he was the bearer of bad news, Dr. Alvarez Treated us with first class treatment .Thank you all for your help."
"This place is wonderful! The staff is amazing! They explained everything about my colonoscopy every step of the way…it was a good day actually. Dr Flores is fantastic!"
"I have been a patient of Dr. Ramirez for over 30 years and she is one of the best doctors. She genuinely cares about her patients. She is never rushed and takes time to listen to your concerns. The only issue I have is with her medical staff. During my last visit they failed to schedule my 6 month following up, they only called in one of the two prescriptions needed and I have been trying to get them to submit a prior-authorization form. I have called three different times and I’m still waiting. This seems to be a constant issue. What’s even more frustrating is that Dr. Ramirez spoke directly to the medical assistant after seeing me and told her exactly what was needed and it still wasn’t taken care of properly."
"My visit was good. Saw a nurse practitioner 1st time. She was very nice, and knowledgeable and about regarding my issues. The office staff always friendly. Very pleasant visit."
"Waiting time was better than previous visits. Although P.A. Malone was informative, I feel rushed as if she has a 10-minute limit. I was used to Dr. Guerra's personal attention."
"The woman that took my payment was very rude and insensitive. "May I pull up a chair, I can't stand long" just few more questions. She ignored my request."
"Very satisfied with consulation.Would like to see Dr. Ayala more often.I have a co pay of $15.00.,but the front desk always says I don't have a co pay n am billed later thru the mail, which is a hassle for me to have you mail payment."
"There was some confusion on who was delivering the dishwasher, but the communication with the installer was amazing. When he installed the dishwasher, he was professional and courteous."
"Fantastic fresh and authentic food. Excellent food and services always at Montes.. There breakfast is awesome, great lunch and dinner options. Great prices for great food. The food was very fresh and delicious. The service was quick and everyone was very welcoming."
"I wanted to see a Dr, saw a young nurse. Not sure she gave me correct information I wanted an exam I'm afraid I may have a blockage from scar tissue. I can't poop unless I take laxative"
"The doctor actually listened to me, granted it was our first ever contact. My only complaint is the policy post procedure. I was not allowed to take a cab home because someone needed to sign for me. My family is gone and my friends are dead so I was punished. Only by way of the humanity in my supervisor was I able to receive care cuz he got me home. If a bar can send a drunk home in a cab why not me? I guess your "liability" is more important than my life?! If I would have had cancer id have been denied the opportunity to find out because I didn't have anyone to sign for me! If you're alone to and this could affect you or someone you know, like this comment."
"Excellent food!! Unfortunately, you have to wait in line to place your order and then they require you to pay a tip even though they have no waitress. We go because we love their food."
"This was my first time there, and it wasn't too bad. I would suggest going online and looking at their menu first before going. Get an idea of what you might want and if you have any questions then ask them when you get there. The menu can be a little extensive and or overwhelming. The staff was very friendly and did their best to help us decide what we wanted to eat. This is authentic Mexican food so don't expect a Taco Bell type flavor. There is no ground beef. All the meats are shredded. I would suggest if you're going to get tacos to get the hard shell as the soft shell was a little raw tasting. Overall the food was very good but I will know what I want next time before I go so I won't feel pressured into making a quick decision."
"The person who removed my IV, did not ensure that the vein closed. So, l got a lump of IV fluid 1.5 inches above my elbow to the left. To this day, the lump is still visible. Everything else,was excellent."
"Dr. Guerra has been such a joy to work with in regards to my father's health. He puts my father at ease (which is hard to do), takes the time to listen and explain things. It's a shame when the office staff at the Euclid l9cation reflects poorly on him (and I'm sure the other dr's at this particular location as well). Since June 20,2023, I have called 8 times (today's the 8th of August) first, trying to get results, then leaving Dr. Guerra messages for his advisement, and now that all else has failed, trying to schedule an appointment to see just about anyone at this point. Regardless of the reason or situation, no one EVER calls back. The messages I leave does include my father's info and phone # so that cannot be used as an excuse. I understand there are other patients and do not expect any type of priority but come on, almost 2 months of calling and no response?!? Will strongly have to consider being referred to another GI Dr outside this group, which is a shame cause we really love Dr. Guerra."
"I had an appointment but still waited over one and a quarter hour to see the doctor. Andvthetceas because I went to the counter to complain on how long I had to wait. Don’t make appointments if you are not going to see the patient when scheduled."
"I felt like the staff was super nice from checkin to check out. It did have a cattle heard type of feel where they were bringing patients in as quick as possible and pushing them out as quick as possible (I even got put in the hallway for a bit while in the bed so they could keep the pace moving). Dallas was super nice getting me sedated and Dr Ayyar was respectful. Then I woke up and discussed the results, was asked to get dressed and taken to the chair by the exit while my ride got the car. They did a follow up call to make sure I was doing ok. I would use their service again, was a rather positive first experience. Sometimes you lose a little bit of the customer relation feeling when trying to keep a fast pace, but for the most part they did a great job."
"Dr Belinda Ramirez is a very good doctor makes you feel comfortable has a good bedside manner. Explains all details of what’s going before and after procedures. I would highly recommend her"
"Dr Taheri was very professional, knowledgeable, friendly to make the patient at ease. Answered my questions and concerns on what procedure he would be performing. His staff was helpful in giving information about what was needed before the procedure."
"Dr. Belinda Ramírez is an excellent and good person as a doctor, she gives you a lot of confidence and to talk to her. He is very patient and listens carefully to the patient. I recommend her as an excellent doctor."
"Dr. Otero. Has. Always. Been. A. Great Medical. Professional. He. Treated myself With. Great. Dignity And Concern. Very Fair, And Honest. Always A Pleasure To See and Chat With Him. The. Medical. Staff And Assistance are With out reproach. My Thanks,To One And. All."
"(Translated by Google) Dr. Belinda Ramírez is an excellent and good person as a doctor, she gives you a lot of confidence and to talk to her. He is very patient and listens carefully to the patient. I recommend her as an excellent doctor. (Original) La Dra Belinda Ramírez es una excelente y buena persona como doctora te da mucha confianza y para hablar con ella. Tiene mucha paciencia y escucha con atención al paciente. La recomiendo como excelente Doctora."
"Dr Belinda Ramírez is an excellent and good person as a doctor, she gives you a lot of confidence and to talk to her. He is very patient and listens carefully to the patient. I recommend her as an excellent Doctor."
"Dr Ayyar was very kind and calming. He spoke to me patiently and reassured me of all that was going to occur. The procedure went off without a hitch. I highly recommend him and this practice. The whole process was very smooth and easy to do. My only complaint was it was very difficult to get anyone on the phone and to make an appointment. I submitted a request for an appointment online and was never contacted. I had to call. And when I did call, I would either wait for a very long time or have to put my number in for a callback. And that callback wasn't always when I was still available. That was painful. Otherwise, the day of was a quick and smooth experience."
"I only added four stars because my first experience was SAGA was at the Euclid location, where I had my consult. A couple of the staff members were rude and unprofessional, giving the rest a bad name. I was worried about going through with my procedure at that location because I wanted to be treated like a patient should, especially with a procedure like an endoscopy. So I requested for the procedure to be done in the medical center. I was glad I did. The entire staff was highly competent, professional, and warm and friendly. It was my first time going under, and I was a little nervous. But they made me feel so at ease. This is how healthcare should be. I am very grateful to everyone who took care of me. I was a cash patient, and I felt the prices were reasonable too."
"We had a very informative visit with Physician Assistant Martinez. She was very attentive to our medical issues and order the Lab work so we could see what is cause the stomach issues. Being that this was our first time at this office we did not feel welcome by the lady at the front desk. The nurse that hand us our referrals was very professional when informing us of all we had to do for the lab work."
"Not much to say except I was taken care of timely checking in and called to start procedure on time and finished when they said they would and staff was great. Time in between that I was out so not sure. Lol. Everything went as expected."
"Very well organized office.Feeling somewhat secure even though most of the staff mispronounced my last name. Hope they don't lose me. Thought I was told had a fatty liver, this was not discussed. Waited over 45 minutes for a 15 minutes consultation."
"Dr johnson is a very compassionate physician. It's easy to get an appointment. He is very thorough at diagnosis and treatment. I would very eagerly recommend him to anyone looking for a gastroenterologist"
"The Doctor is obviously a very knowledgeable professional and treated me with courtesy and respect. He answered all my questions and his procedure was executed without any fault,"
"I was seen within 15 minutes after arriving which was a pleasant surprise. Dr Ramirez is very thorough and takes her time to ask questions and to listen to and answer mine. She has a wonderful bedside manner and truly cares about her patients. ."
"(Translated by Google) The Doctor is obviously a very knowledgeable professional and treated me with courtesy and respect. He answered all my questions and his procedure was executed without any fault, (Original) El Doctor es obviamente un profesional de mucho conocimiento y me trató con cortesía y respeto. Contestó todas mis preguntas y su procedimiento fue ejecutado sin falta alguna,"
"Thay were right on time to get you in the backroom. The Doctor was a #9 and so was the staff was about a # 9 to we were in and out. BUT, the people who do the appointments help or they need to lorn haw to do there job better. 1 or 2 people in every 25 to 40 minutes no that is a very long time to sit when everything else was so fast. And there was one Girl I that was not very nice to eny one I could see. But All in all you have a very nice staff. And you should be happy to have them all. Thank you for asking me to do a survey of your office. All in all I would give them all to gether as a group 9.7 so if you could fix a few things in your Chek out and procedure appointments. Then I would be glad to give you'll a #10 😊"
"I would say Dr. Bullock and his sfaff were attentive to my needs. They were able to direct me to take care of certain difficulties. They were couteous and willing to talk to me as to what steps needed to be taken, before we can proceed with my medical test. I would definitely recommend him to my family and friends."
"Very nice GI doctor..he explains things to you and is very professional..and smiles at you. In my last visit he took care of my problem by ordering the right medications.good job doc"
"I’m still don’t know the address. I just move here to San Antonio. And she did a endoscopy and gave me the right medicine. Now filling much better. I will stay with her as my doctor."
"I find it hard to get my over the phone questions answered. I have not got my new prescription sent to the pharmacy, pharmacy state you have Not replyed. l am out of the power merlex samples Please reply"
"I feel comfortable and well taken care of with Dr Steven Ramos and staff. Everyone has great bedside manners! I almost gave them a ten only reason I did not is I had a question but at that time in the morning they are extremely busy I completely understand. It will all be explained to me , once I get my results, at my next appt."
"Procedure went smoothly. Nurse and everyone else was great. Doctor was friendly but I felt rushed didn't get to ask all the questions I wanted to. I know the doctor has a lot of patients to see but $60 for a three minute consolation... I don't know. I think I should of gotten a few more minutes to answer a few more questions."
"All of the staff is very friendly and knowledgeable. They will answer all your questions and walk you through the procedures and help you understand what needs to be done prior to the procedure. The made a post op telephone appointment for the results of your procedure and we’re right on time. I would definitely recommend them."
"Correcting my earlier review. Four stars vs. two - would be five if they were a bit more responsive to phone calls - however the root cause of the problem was apparently an issue that is not SAGA's fault. Thank you..."
"I had pork chops with green sauce. Green sauce was fantastic, but I have had better pork chops My son ordered a burrito with beef. He received a burrito with chicken. He thought it was excellent, but that could have been a major problem for someone with a chicken allergy. By the time you bite into it, it's too late."
"I had an EGD Endoscopy to check out my Esophagus. Dr Joseph Johnson and staff treated me nice and were very professional. This a good place to go if you need Endoscopy or colonoscopy or any Gastroenterology problems"
"I have been a patient of Dr. Bullock's since the fall of 2010. Always had excellent care. His office staff and PA plus all staff in the procedure area have always gone above and beyond. I have to have procedures very often due to recurring problems. Always able to ask questions and get straight answers. The very best professionals."
"Excellent care by. DR Bullock. Only reason this was not a 5 star rating was the amount of time it took to get an appointment at the Boerne office location. It is no reflection on the personal interest or care Dr Bullock provided. The care was 5 star"
"Lovely people, make you feel very welcome, provide clear information, and generally are very punctual. The only reason I didn’t give five stars is because one experience of having a procedure be over an hour and half late with the only information provided as “were running a little behind.” Other than this one occasion it has been been very pleasant experience."
"Physicians are absolutely wonderful. They make you feel like family. They do not rush you out. The office staff- they need some work. I call leave message they say they will get back never get back. So I show up at office and get a bit of a run around. Told the nurse will call you back. Never called back show up again next day then I get in to see Physician. While waiting another patient comes in little upset because no one called her back. So she did what I did showed up in person to get answers. This is unacceptable. I continue to go here for the fabulous physicians/practitioners."
"The care I've received has been great. Even when i have difficulty putting into words my symptoms, etc. she is still able to figure it out. She is very empathetic and doesn't make the appointment feel rushed but addressed my concerns and let me know i could contact her if additional concerns came up. Would have been 5 stars but sometimes getting through to office is difficult and got voicemail several times. 👩⚕️(Spencer gets 5 because she did tell me how to reach her directly about my treatment)🤗"
"I left a message for you that the Rx you prescribed cost too much and never received a call back an still taking the Dok back to 2xs a day want to make an appointment with Dr. Guerra ONLY on my next appt. Thank you"
"My Telecall with PA Ford was very pleasant and professional. She thoroughly reviewed my medical history. She answered all my questions. I feel very confident and comfortable proceeding with their clinic."
"Minutes Cafe is a down home place where anybody can come and get some of the most authentic Mexican Food. Always prepared fresh so there obviously is some waiting involved, however when we went there it was well worth it. God Bless Montes during this pandemic and thank you for all ypur family has done for the Seaside Community!"
"I have been having this food in my area for years. They do mess up on orders sometimes, when I was younger, they served me pizza without sauce. Hopefully, this has been fixed by now. It's still local and I think you should support it."
"Minutes Cafe is a down home place where anybody can come and get some of the most authentic Mexican Food. Always prepared fresh so there obviously is some waiting involved, however when we went there it was well worth it. God Bless Montes during this pandemic and thank you for all ypur family has done for the Seaside Community!"
"The only problem I've had is TALKING TO A PERSON WHEN I CALL. I want to remind the office manager, if there is one, that not all of us use a CELL PHONE. Just a person...just sayin'. I wonder if ANYONE reads reviews. Butting a stump is no fun. I do like Flores."
"A great local option for pizza. Much, much, much better than La Nova, please trust me. They have a variety of regular pizzas as well as specialty. You can't go wrong. My wife and I like a crispier crust, you can ask them to bake it a little longer. They will also cut it into triangles as opposed to the grid that all these other places do for some unknown reason. This place only gets four stars because if you don't ask them to bake it longer (or put it in your own oven for 5-10 mins at 400 degrees F) the pizza can be soggy. You shouldn't have to troubleshoot for good pizza."
"Very good pork taco, good fish taco. Love the orange sauce on the side. Spicy but not putting my mouth on fire. Just right. Downside was I found a hair on top."