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Westover Hills Clinic – San Antonio, TX
State Highway
Monday – Tuesday
8:00 AM – 5:00 PM
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Westover Hills Clinic – San Antonio, TX
11212 State Hwy 151, Ste 115 , San Antonio, TX 78251
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The office staff is very polite and helpful ,n the patient portal is easy to navigate and my doctor Eddie flight red is very sweet and professional. The only reason I gave it 4 stars is because of how confusing and difficult it was for me to find out where his office was. Suite 115 medical plaza 2 . It took me 15 plus minutes to find parking and another 5 to walk to the office because the parking I found was in the way back. It was frustrating and I missed my appointment and had to reschedule. My advice is be there 40 minute before your appointment if it's your first time.
I had two procedures on July 30th. Dr. Franklin and his team were the best! This is my second doctor visit with Dr. Franklin. Last time was 2019. I will continue to be a Dr. Franklin patient.
Very timely in appointments and caring staff.
My first time as a patient seeing PA Martinez. I got into to see her pretty quick. She is very friendly and listens to you. The staff was very friendly as well. I would highly recommend this office.
I was treated with respect and the provider
was very professional.
was very professional.
They were fast to see me and get stuff done .
On time for the appointment, great explanations, spent more than adequate time with my questions.
I come to this SAGA Westover hills location regularly. Dr Kevin Franklin diagnosed my idiopathic Gastroparesis pretty quickly 2 years ago. I had to wait a couple months to be seen, but I was dealing with my GI issues for almost 2 years so a couple months wait was worth it when I finally had an answer. With just one important question he narrowed down my differential diagnosis. He ordered a endoscopy (within weeks) which confirmed my Gastroparesis. With metoclopramide and omeprazole my symptoms improved, as well as my quality of life. After my diagnosis, maybe about 8 months later, I was having upper right quadrant abdominal pain and was seen at my PCP, who ordered a CT and found nothing remarkable. I then scheduled an appointment with Dr Franklins PA, Jennifer Martinez, and she told me my symptoms were typical for gallbladder disease, and she ordered a CCK imaging test, which confirmed my gallbladder functioning at 3%. She then recommended me for a cholecystectomy with Dr Vargas. I was scheduled for surgery about 4 months after my initial symptom onset. I have since been so much better. She sees me at regular follow ups and put me on a prescription probiotic which has helped all of my GI symptoms as well. I am so glad I found this practice and the medical team that has helped me tremendously. The front desk is always so kind and professional as well. I’ve never had an issue here, just typical wait times for a doctors office, nothing too crazy. I’ve never waited hours to be seen or anything.
Dr. Franklin and PA Martinez are great. They really do their job well and they make me feel like they’re always there to do the job that I need done for and if I never need anything to there for me thank you for doing a great job. Keep up the good work.
Trying to actually talk to someone other than an operator is near impossible. Other than that the staff is super nice.
I was treated with good hospitality and respect.
PA Martinez is such an amazing Physician assistant, I wish her the best of luck on her upcoming gift from GOD, God bless you PA Martinez
I travel 4 hours just to see the doctor. I love the staff and the doctors. Keep up the great work y’all are Awesome!!!
Jennifer, the PA, was wonderful. She listened, was empathetic, and developed a promising treatment plan.
I had very little wait time, which is rare elsewhere. I was seen by Jennifer Martinez, PA. She was attentive, kind, understanding, & knowledgeable. Patients who don't like to see PAs are really missing out. I am very pleased with Dr. Franklin, too. The staff I've encountered have all been great, too.
Dr Franklin has been taking care of me for a number of years now. Him and his staff show they care and do a great job. Would recommend him.
My experience with Gastroenterology was very easy process. From the beginning to end.
This is the only office of all the doctors my mom sees in my opinion do what’s best for the patients well being. Dr. Franklin and his staff are thorough and listen to our concerns. They are awesome.
Awesome customer service. Procedure done on time. Highly recommend.
The office, doctor and PA staff are very friendly and helpful. The performed my procedure with great care and assured me of the process. The aftercare was attentive and they made sure that I had every that I needed.